Questions about which GentlePaw product is right for your dog? Not sure if it'll work for a reactive or anxious pet? Something not right with your order? Send us a message and we will get back to you within 24 hours.

Looking for your order? Most ship within 10–15 business days — check our Shipping Policy. Have a question about returns? Every order is backed by our 90-day guarantee, no return shipping, no hoops.

Prefer email? Reach us directly at support@gentlepawshop.com. For everything else, send us a message below and a real person will get back to you within 24 hours.